Privacy Policy

Last Updated: October 26, 2023

At Hearthwell Collective, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our services, when you participate in activities on the website, or otherwise when you contact us.

  • Personal Identifiable Information: This includes, but is not limited to, your name, email address, phone number, mailing address, and health-related information pertinent to our coaching and wellness services.
  • Usage Data: Information automatically collected when you access or use the website, such as your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of visits. This helps us understand how our site is used and identify areas for improvement.
  • Payment Data: If you make purchases through our services, we collect data necessary to process your payment, such as your payment instrument number (e.g., credit card number), and the security code associated with your payment instrument. All payment data is stored by our payment processor and you should review their privacy policies.

2. How We Use Your Information

We use the information we collect or receive for various purposes, including:

  • To provide, operate, and maintain our services.
  • To personalize your experience and provide tailored content, services, and coaching.
  • To improve and develop new services, features, and functionality.
  • To communicate with you, including sending you administrative emails, marketing communications (with your consent), and responses to your inquiries.
  • To process transactions and manage your appointments.
  • To monitor and analyze usage and trends to improve your experience with the website.
  • To detect, prevent, and address technical issues or fraudulent activity.
  • To comply with legal obligations and protect our legal rights.

3. How We Share Your Information

We may share your data with third parties in the following situations:

  • With Your Consent: We may disclose your personal information for any purpose with your consent.
  • Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services for us or on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.

4. Data Security

We implement a variety of security measures designed to maintain the safety of your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us at [email protected].

6. Third-Party Websites

Our website may contain links to third-party websites or services that are not owned or controlled by Hearthwell Collective. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: